Stowmarket: Care Quality Commission warns Westhorpe Hall Residential Home

REGULATORS have issued a formal warning to a Suffolk care home ordering it to do more to protect the safety and welfare of its residents.

Inspectors from the Care Quality Commission made an unannounced visit to Westhorpe Hall Residential Home near Stowmarket last month and found improvements were needed in relation to the upkeep of care records. These include blood sugar monitoring for people with diabetes and dietary plans for residents at risk of malnutrition.

The home, which cares for 21 mostly elderly residents, some with dementia-related illness, has until August 2 to make the improvements.

Andrea Gordon, deputy director of operations at the CQC, said: “The law says these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant.

“This warning sends a clear message that those providing the service at Westhorpe Hall Residential Home need to address this issue or face further consequences.

“Our inspectors will return in the near future and if we find that the required progress is not made we won’t hesitate to use our legal powers to protect the people who use this service.”

No one was available from Westhorpe Hall Residential Home to comment.

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