Stowmarket passengers react to more rail problems in Suffolk after signalling fault

Stowmarket railway station.

Stowmarket railway station. - Credit: Archant

Commuters in Stowmarket have reacted with frustration after their journeys were disrupted for hours because of another signalling fault.

David Hyett

David Hyett - Credit: Archant

The fault, on the line between Stowmarket and Ipswich, first affected trains at around 6am and caused significant delays for passengers.

Travellers heading to Norwich, London, Cambridge, Ipswich and Bury St Edmunds were all affected on what is a major part of the rail network.

Becca Rose, 16, from Thurston, had been trying to get to Norwich to attend college when she got stuck at Stowmarket railway station.

She said: “It’s really annoying, it happens all the time. I use trains every day to get to college or work. Recently the service has been really bad, I would like to see improvement as it means I’m missing college and have to phone up and say I’m delayed.”

David Hyett, 52, from Bury St Edmunds, had been trying to get to a meeting in London when he found out about the delays.


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He said: “There’s been a lack of investment in rolling stock and infrastructure and so it’s going to have an impact. The delays do vary – often they are short delays but they can be worse than that.

“There’s not really any other way of getting to London – driving is about as bad.”

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Pamela Harling, was aiming to get to Newcastle by the 2.40pm, but because of the problems she was going to miss her first appointment and was due to arrive at 4pm.

She said: “When I do use the trains there’s often problems, it tends to be a Network Rail signalling issue which is frustrating because it’s gone on since I’ve been here, 25 years ago.

“It creates anxiety because you cannot trust that you are going to get where you are trying to go in time – that can lead to anger.”

Roweena Patel, 23, a student from Stockholm, was trying to get from Newmarket to Norwich. She said she would not have known about the delays unless she had checked an app on her mobile phone.

She said: “Of course it’s annoying, luckily I like to plan in advance just in case anything happens but it’s going to make me more pushed for time which I do not like.”

Abellio Greater Anglia apologised to passengers for the delays and provides replacement bus services.

For more on the delays, click here.

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