Suffolk: Volunteers join drive to crack down on phone scams

VOLUNTEERS have linked up with Suffolk’s Trading Standards’ department to declare war on phone scammers who are targeting the county.

At the halfway mark of Trading Standards’ six month Scampaign, officers and consumer champions are working together to protect people from falling victim to unscrupulous cold callers.

Ian Leggett, a consumer champion from Chedburgh, works closely with local residents to pass on information about the latest scams.

He said: “The most important advice is to never hand over personal information or confirm details like your bank account number over the telephone.

“Your bank would never call you for your PIN, and you are well within your rights to call the head office to confirm the caller’s credentials.


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“Ultimately, just say ‘no’ unless you have asked for the call, or you are absolutely sure it comes from a trusted source.”

If you believe you have been a victim of a telephone scam you should report the matter to Action Fraud on 0300 123 2040 or via the website.

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Anyone interested in becoming a consumer champion can contact Suffolk Trading Standards on 01473 265822 for further information, or fill out an application at www.suffolk.gov.uk/consumerchampion

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