GROUNDBREAKING rules reflecting a hard-line approach against anti-social behaviour in Essex have been set down by law enforcement agencies.

The county council, police and the Safer Essex Partnership have agreed minimum standards defining how community safety partnerships will work together to respond to reports of trouble.

The protocols also govern the way a complaint should dealt with on a longer-term basis.

Temporary Superintendent Ewen Wilson, head of territorial policing for Essex, said: “We are pleased to have been involved in the development and agreement of the single set of standards for victims of anti-social behaviour.

“This breaks new ground for Essex and means that no matter where a victim lives in the county they can expect the same high level of service.

“What is important though is that all the community safety partnerships now work together to deliver the services promised.

“It is not enough to simply agree a set of standards.

“We must work hard to make a real difference to those whose lives are blighted by anti-social behaviour.

“We have a good foundation, our public tell us they are confident in our services and we are reducing anti-social behaviour month on month.”

Essex county councillor Tracey Chapman, cabinet member with responsibility for community safety added: “The standards also represent a hard-line approach to dealing with perpetrators of this kind of disorder, making it crystal clear that their behaviour will not be tolerated in this county.”

Among the minimum standards will be telling the public what is being done to combat anti-social behaviour in a bid to inspire the confidence to report issues.

The protocols should ensure that each community safety partnership provides suitable routes via which communities or individuals can raise concerns, if it is felt an issue is not being tackled positively.

The agencies are also committed to responding “in a timely manner” to reports of breaches of anti-social behaviour enforcement measures and keeping victims informed of action taken.

All victims and witnesses have been assured they will be treated fairly, with dignity and respect.

Support will be provided, particularly to those considered vulnerable.

For further advice or support in dealing with anti-social behaviour telephone Essex Police on 0300 333 4444.