Dr John Havard

Latest articles from Dr John Havard

Dr John Havard: Don’t blame the patients...

It seems NHS professionals are always going on at patients about using health services appropriately. “A&E is only for serious accidents and emergencies” and “don’t waste GP appointments with self-limiting minor illnesses” are examples of the messages that have been going out. Locally we confused the message even more recently with the Minor Illness Unit at Riverside which has now closed. The service used to be advertised introducing another choice for patients that made it all bewildering. The strategy of diverting patients from A&E to Riverside Minor Injury Unit failed because A&E still saw similar numbers while the total numbers inflated enormously. This tells us the demand for health is immense and there is loads of unmet need ready to consume NHS funds. It is a similar situation with caring - thousands of people are looking after loved ones without any help from social care or the NHS. If this unmet need was addressed then the NHS and social care would be bankrupted overnight.