Crime victims in Essex least satisfied with police in country

Essex Police officers are doing door to door enquiries. Library image.

Essex Police officers are doing door to door enquiries. Library image. - Credit: Archant

Essex crime victims are the least satisfied with the police in the country.

A report published by HM Inspectorate of Constabulary yesterday revealed just 88% of victims between April 2015 and March 2016 were satisfied with their treatment by Essex Police.

The force ranked the lowest in the country, with the best performing force – Cumbria – achieving 97%.

However, the independent watchdog did praise Essex Police for its effectiveness at identifying, understanding and tackling issues which might undermine public confidence in the force, and for treating people fairly.

Its leadership and leadership development were also praised, though the inspector did call for ethnic minorities to be better represented, particularly in middle and senior management roles.

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Essex Police and Crime Commissioner Roger Hirst said: “I am encouraged to see two positive inspection reports showing the progress Essex Police is making in developing its leadership capability and in its approach to treating the public of Essex and victims of crime with fairness, dignity and respect.

“This demonstrates Essex Police is taking real strides forward in becoming a force that listens to the public and puts victims first.

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“I recognise nevertheless that more needs to be done to give the public greater confidence, particularly in relation to local policing and in ensuring the diversity of the workforce of Essex Police better reflects the communities it serves. These are important issues the Chief Constable and I take very seriously. I will continue to support and challenge to ensure Essex Police continues to improve.”

Chief Constable Stephen Kavanagh added: “Today’s reports demonstrate that, in challenging times, Essex Police operates with a strong ethical culture that treats people fairly, puts victims first and equips officers to lead teams working every day to prevent harm and solve crime.

“The reports highlight we are working hard to improve public confidence and to ensure victims are satisfied with the help we provide.

“I will never be complacent about policing and safety in Essex. These reports tell the public what we’re good at and show we have never been better prepared to respond to those concerns.”

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