East Anglia: Extra rail staff to help passengers heading to the Olympics and Paralympics

TRAIN operator Greater Anglia will have additional staff at key stations during the Olympics to help passengers heading for the games.

The staff have been drawn from the company’s workforce and will see train planners, finance controllers and admin staff working to support the company’s customer service team, helping visitors with their Olympic related enquiries. The team will be easily identifiable in magenta tabards, with their Olympic handbooks at the ready.

Customers will meet the games team at Ipswich, Colchester, and Cambridge stations, in addition to the extra staff at the ready at London Liverpool Street, and Stratford stations.

Greater Anglia director Andrew Goodrum said: “We’ve put together a team from our staff to provide additional help at key stations during the Games.

“They will support our customer service team in providing the best service possible and will be on hand to help with any specific Games related enquiries.”

Passengers can get games timetables, which are available in print from stations and on-line.

For more Olympic news, see our London Calling section on the main navigation bar.

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