Catering trollies return to Greater Anglia trains after 10-year absence
- Credit: Archant
Train operator Greater Anglia has re-introduced catering trollies in standard class carriages in some Intercity trains on the main line between the region and London.
The trollies have been reintroduced to 24 services per day to improve customer service on morning peak, lunch time and evening peak trains for the first time in 10 years.
There are 10 dedicated on board staff operating the trolley service from Greater Anglia’s team of 70 catering employees, who will continue to staff the café bar which is available on most Intercity services throughout the day. Previously the trolley service only operated in First Class.
Catering manager Michael Wyatt said: “The trollies are proving very popular with customers and we’re pleased to offer this extra level of customer service.”
Greater Anglia plans to continue to operate trollies through standard class, including when the new trains arrive from 2019.