Greater Anglia looks for nominations for awards for customer service

Greater Anglia is looking for nominations for great customer service. Picture: GREATER ANGLIA

Greater Anglia is looking for nominations for great customer service. Picture: GREATER ANGLIA - Credit: Archant

Have you received excellent service from a member of staff at Greater Anglia? If so the company wants to hear from you as it holds a “Customer Service Week” across its network.

The special week is being held from April 16-20 and nominations can be made all week at nominate@greateranglia.co.uk, @greateranglia or on the Greater Anglia Offers Facebook page.

Customers can nominate individuals or entire teams under five award categories: Station Staff, On Train Staff, Customer Relations and Social Media, Making Travel Safer, On Train and Station Cleaning Staff.

There will be 10 awards across the five categories and entries will be judged by the Greater Anglia Leadership Team who will assess each nominee for, among other criteria, the effort they make to exceed customer expectations and the level to which they know the value of excellent service to the business.

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