Grundisburgh: Warning after scam computer telephone call

PEOPLE are warned to be cautious when dealing with unknown callers after a young couple received several telephone calls claiming there was a problem with their computer.

The incident happened in Grundisburgh, near Woodbridge, on Friday.

A 25-year-old man received a call on his landline from a man who claimed there were problems with the computer.

The would-be victim realised something was amiss because he was already online and there were no problems. During the conversation several pop ups came up – including one requesting his bank details - and the 25-year-old ended the call. The next day several screens came up saying there were viruses on the computer.

On Tuesday the 25-year-old’s partner received a call from a man again saying the computer had problems that had to be dealt with urgently. She was told she had to buy a key and should give out her bank details. When challenged the man became abusive so she hung up. Other calls followed from different men who were abusive.


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Suffolk police are urging people receiving such calls never to give out personal details.

A spokeswoman said: “Please be extremely careful when dealing with any unknown callers, whether they are on your doorstep or on the phone, and think before responding to unsolicited calls or emails.

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“If anyone attempts to get your bank details in circumstances such as these - hang up.

“If you suspect there may be a real problem with your computer seek help through a genuine local business or your original supplier.”

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