Inquiry after mail bags snatched
A REVIEW of the way post is delivered in Ipswich is underway after two mail bags were snatched from a street.The stolen mail was taken from a garden in Anita Road East on May 5 after it was left in a 'safe drop' spot for the postman to collect it once they had finished delivering mail to nearby streets - a system Royal Mail uses throughout the town.
A REVIEW of the way post is delivered in Ipswich is underway after two mail bags were snatched from a street.
The stolen mail was taken from a garden in Anita Road East on May 5 after it was left in a 'safe drop' spot for the postman to collect it once they had finished delivering mail to nearby streets - a system Royal Mail uses throughout the town.
The letters and parcels were later discovered scattered across nettles in Chantry Park. All the mail had been opened by the thieves and destroyed.
Eileen Perkins, 51, of Anita Close East in the Triangle Estate, said: “I'm disgusted by what's happened.
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“The post is just left by the side of a house - it's not in a secure place. Then they didn't even tell people the mail had been stolen. I could have had my bank details stolen and not know about it or be waiting for an air ticket.
“It's made me worried about using the post system now because I can't be sure it's secure.”
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Mrs Perkins said she contacted Royal Mail to complain about the situation and was told it would be looked into.
However, despite writing a letter at the beginning of April the mail continued to be dropped off by the side of one of the houses on the road until Saturday morning when the two post bags were taken between 7am and 9am.
The theft was reported to Suffolk police by the delivery manager at Royal Mail's sorting office on Commercial Road, Ipswich, and the mail was later found by a park ranger in Chantry park and returned to the sorting office.
Royal Mail said the use of the 'safe drop' spot on Anita Close East had now been suspended and a review was underway into all of the 'safe drop' spots used in Ipswich.
A spokesman said: “Obviously the safety of our customer's mail is paramount.
“The postman will often have more than one mail bag and to save him coming back to the office we have 'safe drops' in designated points.
“These are always in prearranged places. This is an arrangement we have used for many many years.”