Pensioner's anger over council delay

A PENSIONER who had her leg amputated has spoken of her anger that her council landlords have not made her home suitable for her.Former Eye primary school caretaker 62-year-old Patricia Ebbage, from Oak Crescent in the town, is unable to even use her own bathroom because the doors have not been widened.

A PENSIONER who had her leg amputated has spoken of her anger that her council landlords have not made her home suitable for her.

Former Eye primary school caretaker 62-year-old Patricia Ebbage, from Oak Crescent in the town, is unable to even use her own bathroom because the doors have not been widened.

She had her leg amputated at the start of the year after she contracted a leg disease which turned poisonous and started to spread.

Mrs Ebbage, who is married to retired engineer Vic, 65, cannot get out of the home easily without using a home-made ramp her sons have made her and worries if there was fire she could be trapped.


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Mrs Ebbage, a council house tenant for 30 years who also used to work as a hospital cleaner, said: "I came out of hospital in January and Mid Suffolk District Council have done nothing for me at all.

"I am wheelchair bound and get out of the back door if my family help me get over a concrete step. My two sons have made me a temporary ramp, without that I would definitely be stuck.

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"I cannot even get in to the bathroom because of the wheelchair, which is too wide for the doors.

"I am just so fed up waiting, I have just had enough. All the doors need to be widened, I even get stuck in the kitchen sometimes it is so small."

A spokeswoman for the district council said there were many people involved with the case and not simply down to Mid Suffolk council. She said it needed to go to an occupational therapist first and the council only became involved during April.

She said the authority also had to decide how much Mrs Ebbage was able to pay towards what is a considerable amount of money for the alterations.

Bob Smith, private sector housing manager, added: "With council house adaptations consideration is always given to alternatives such as relocating the tenant to more suitable accommodation, if it is available, and the tenant wishes to consider such a move.

"If this is not appropriate, adaptation is generally sanctioned, and this case was sanctioned from March 13 following agreement to include the provision of central heating as part of the scheme.

"Negotiations will be held with the chosen contractor to expedite the ramping/access works quickly. Private Sector Housing have attempted to keep Mrs Ebbage informed through the process, both in writing (twice in) May, and again in June, and through a number of telephone calls, the most recent being on June 25.

"Adaptation work can be protracted with more than one agency being involved and a number of stages in the process. The council is working with Social Care Services on a joint project aimed at streamlining the service and removing backlogs and delays in the future.''

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