Suffolk fire response times nearly three minutes slower than average
Fire response times in Suffolk are nearly three minutes more than national averages – and nearly two minutes behind other rural areas, according to new figures.
Data published for Suffolk County Council’s scrutiny this week revealed that Suffolk Fire and Rescue’s average response time for a primary fire is 11m 24s, while the national average for the whole of England is 8m 42s – 2m 42s quicker.
In other predominantly rural areas like Suffolk, the average response time is 9m 48s.
Chief fire officer Mark Hardingham said: “The quicker that firefighters can attend 999 incidents the better, and in Suffolk the average response times range from about seven to 12 minutes depending on if you are in a more urban or rural part of the county.
“Managers are constantly looking at ways to maintain and improve our speed of response.
You may also want to watch:
“The time taken to attend incidents is influenced by many factors including, the proximity of the emergency to the fire station, time of day, traffic conditions and the way the local fire station is crewed with either full time or on-call firefighters.
“We regularly benchmark our performance with other fire services across the country.”
- 1 Town co-owner Bakay on future of Portman Road name
- 2 Band and singer pull out of Latitude Festival due to positive Covid tests
- 3 Machinery to be sold following the loss of 'passionate' farmer
- 4 Sought-after Felixstowe beach hut sells for £88K
- 5 Empty shelves as 'pingdemic' takes its toll on Suffolk's supply chain
- 6 69 homes for Suffolk village delayed over 'bland' design
- 7 'I am very, very excited' - Town teenager Gibbs completes Norwich move
- 8 Crash between two motorbikes
- 9 Ipswich closing in on Coulson loan signing
- 10 Bin lorry driver ran over colleague's leg in Kesgrave
The fire service said that the prolonged heatwave over the summer meant the number of incidents were up, which is also understood to have had an effect on the response times.
Figures for the last two years showed Suffolk had been gradually reducing its response time, down from 11m 18s in 2016/17 to 10m 54s in 2017/18, before the latest data confirmed the slower response.
Nearly three quarters of all property fires were attended to within 11m, and four out of five road traffic collisions called to resulted in crews on scene within the 13 minute target time.