Investigations at every Suffolk Care UK home are taking place after an incident, which happened at the multi-million pound Davers Court home in Shakers Lane.

A woman in her 90s was rushed to hospital after part of the ceiling collapsed at a Bury St Edmunds care home and fell on her head, the EADT can reveal.

The home is one of ten “state-of-the-art” facilities being built by Care UK across the county, but just over one year since it opened a resident was struck by a piece of falling “ceiling coving” in the middle of the night.

Care UK have apologised for the incident, promising to investigate. A spokesman said last night: “As a precaution detailed investigations are taking place in all of our Suffolk homes but at present we have no reason to believe there is a risk in our other homes.”

Care UK have had a controversial tenure in charge of homes in Suffolk, which they took on from Suffolk County Council in 2012 while promising £60 million to build 10 new premises.

The incident took place at around 2.40am on October 31, with an ambulance and rapid response vehicle sent to Davers Court and the lady transferred to West Suffolk Hospital for treatment.

A spokesman for the East of England Ambulance NHS Trust said she was not in a serious condition and was conscious, but she had suffered an injury to her head.

Phillip Steyn, Care UK regional director, said: “We are undertaking a full survey of ceiling coving throughout Davers Court to ensure that there is no risk of any similar incident occurring in the future and to understand whether previous works were fully and properly checked.

“We will, as we should, be writing to the resident’s family to explain precisely what actions we have taken and to apologise fully for the incident which we know has caused considerable distress to them as well as to herself.

“The safety of residents is our overriding priority and we notified both the Care Quality Commission and the local authority immediately after the incident in October.

“It is also clear that we could have managed communications with the resident’s family with more sensitivity and we apologise to them for any additional concern this has raised.

“We are very pleased that she is now settled into her new room at Davers Court and we will remain in close contact with her family to ensure that all their questions are answered.”

Several of Care UK’s homes, including Mildenhall Lodge and Davers Court, have been subject to poor reports from the Care Quality Commission (CQC) in the last year.

In June this year the operator was forced to apologise for a lack of staffing at Davers Court, which was judged as “requires improvement” by the CQC in January.

County councillor Mark Ereira-Guyer, member for Bury and leader of the Green and independent opposition, has long been opposed to the Care UK deal.

“We were promised state-of-the-art homes that were built to highest of standards,” he said. “It beggars belief that a piece of the ceiling can fall on a patient’s head while they sleep in a brand-new building.

“It raises serious concerns about the quality of all of their new homes, and whether the right checks are being carried out.”

Care UK are due to open the tenth and final new home, Glastonbury Court in Bury, during January 2016.